Alexander Salim is member of the Executive Board at bmpi.
bmpi conducted the Client Reporting Survey 2020. The focus was on the topics Flexibility and Online Features. We are pleased to share the results.
The Client Reporting Survey took place in autumn 2020. The quality of the responses and the mix of the participants was very good. The focus was on two topics, first, the Flexibility because the requirements in the client reporting area are constantly changing and second, Online Features since we wanted to analyse the development of those.
The survey shows that client reporting is constantly changing. Not only the digitalization creates new opportunities, but also new content-related and technical needs of clients, the regulator or the financial institution itself are driving adjustments. Behind the scenes, topics such as flexibility and customization are important to offer the clients the best possible service that can be realised cost-efficiently.
The public results of the Client Reporting Survey 2020 can be found on the following website: survey results.
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